Privacy Policy

The website www.innerharmony.gr (hereinafter "Website") is the website of the company named "Athanasia Paspati", of the Psychologist Athanasia Paspati, holder of professional license 1139481, residing at 38-40 Agesilou, in Kallithea, PO Box 17674, VAT number 161011850 DOU Kallithea, phone: 6982078287. Email address: innerharmonyap@gmail.com (Hereinafter "Company" or "Athanasia Paspati").

The Website provides information on the psychotherapy and counseling services provided by Ms. Athanasia Paspati, articles on general psychology and the ability to communicate via electronic media (email). Access to the Website, use of its content and receipt of Athanasia Paspati's services are subject to the conditions of use, as described below (hereinafter referred to as "Terms"). By visiting the Website, using its information and applications as well as receiving the Company's services, you agree to these terms.

Through the Website, telephone communications and electronic contact & registration forms, Athanasia Paspati can collect information, personal data of users/visitors, of those who wish to visit Athanasia Paspati. Athanasia Paspati communicates exclusively with adults or guardians of minors who wish to receive the services of a psychologist. We do not knowingly collect any information about minors (children) unless their legal guardians contact us to cooperate with the Psychologist. Appointments with the Psychologist are not permitted through third parties, relatives or other persons in accordance with the principle of confidentiality of the Psychologist's profession.
 

1. PROTECTION OF PERSONAL DATA
1.a. PRIVACY
Every time you visit the Website and/or use its applications, the Company may collect and use data concerning your person. Some of this data is necessary to be able to access the Website and the services it provides. The recipient of this data is exclusively Athanasia Paspati, who will use it for the purpose of your complete browsing of her website and the creation of an effective channel of communication with you regarding the eventual provision of her services to you. You understand and agree that the Company may need to disclose some of this data to third parties in order to comply with applicable law, such as in the context of a legal proceeding. However, the Company will not share your data with any third party or use it for other commercial and promotional purposes, unless it receives your express consent to do so. In any case, you have the right to access your personal data, limit its processing, update, correct or delete it (free of charge) in accordance with the currently applicable data protection provisions, taking into account that in some cases the deletion of data may make the provision of services impossible by definition. You can exercise the above rights free of charge, as well as withdraw your consent, by contacting the Company at the following e-mail address: innerharmonyap@gmail.com under the heading "PRIVACY". You can also contact the DPA (Personal Data Protection Authority) using the electronic forms provided on the website www.dpa.gr.

The Company uses all the necessary means to protect the security and privacy of files created from personal data collected from its Website, in accordance with current legislation and the GDPR. However, the Company does not control the operations of the Internet and reminds you that there is a possibility of risk regarding the privacy of the data transmitted through it. In addition, your e-mail messages to the Company may not be secure. The Company recommends that you do not send confidential information to it via e-mail. However, should you choose to do so, you accept the risk that such confidential information may be intercepted, misused or altered by third parties. We make every effort and have taken all the necessary means in order to reduce the risk of unauthorized access and unfair use of your personal data, such as with encryption technologies. However, no system is considered immune to malicious third-party actions.

1.b. DATA YOU PROVIDE US & PURPOSE OF USE
The Company maintains a file of personal customer data that is necessary for communicating with you and implementing the psychologist services you request through the Web of this page using electronic forms (name, email, subject, message, phone, preferred contact time, service). The accuracy and authenticity of the information submitted in all cases is the responsibility of the persons who submit it.

In general, at the start of our cooperation, you provide the Company with the following data for the provision of psychologist services and the issuance of documents, as well as for any certificates - opinions, which are collected by the Company under conditions of confidentiality and professional secrecy:

A. Name, Surname, Date of Birth, Residential Address, Telephones, Email Address
B. Name, Surname, Address, Occupation, VAT number, D.O.Y.
C. Session History, Mental Health Data
Your above information is used exclusively for the following purposes:
A. Communication for the purpose of organizing sessions and providing psychologist services.
B. The fulfillment of tax obligations, which includes their transmission to an accountant and their use before the tax authorities, when this is required by law.
C. Keeping a psychologist's professional record with the name of the patient, a summary of the course of the sessions and abbreviated history/notes/reports which may include mental health data for the purposes of observing scientific methodology, ethics and self-evaluation, i.e. for the proper fulfillment of the provided services.
At the start of the provision of services, the Company asks you to consent in writing to the use and storage of your above data, bearing in mind that your consent may be revoked at any time.

1.c. UPDATE ON RECIPIENTS
Recipients of your above personal data are exclusively the Company as controller and the psychologist, the secretarial support manager, the external accountant (only tax data). Those acting as processors on behalf of the controller are fully bound by professional confidentiality, the instructions and orders of the controller and corresponding confidentiality clauses. All of the above, as well as other employees of the controller, are bound by professional confidentiality, the obligations provided for in the legislation and the EU General Data Protection Regulation. regarding the collection and processing of the above data, the instructions and orders of the controller and from special confidentiality and confidentiality clauses. Also, for part of the data that is necessary for the issuance of tax documents, public authorities (tax etc.) can also become recipients. The controller undertakes not to transfer or disclose or share the above data to any third party, while she is bound by professional confidentiality for all of the above data. Especially with regard to mental health data, history and content of sessions, the disclosure of this data is excluded in any case, with the exception of the cases defined by the Law in conjunction with the relevant Code of Professional Conduct for Psychologists.

1.d. SECURITY UPDATE
The Company, as responsible for the processing of personal data, ensures the compliance of the processing with the applicable Greek and European personal data protection law and declares that it has taken all appropriate organizational and technical measures for the security of the data and their protection from accidental or wrongful destruction, accidental loss, alteration, prohibited dissemination or access and any other form of wrongful processing.

1.e. UPDATE REGARDING HOW AND HOW LONG TO KEEP RECORDS
The sessions take place with the psychologist in complete privacy and confidentiality. The record of personal data and sessions is kept exclusively by the psychologist and mainly in physical form (paper/handwritten). This file is secured and accessible only by the psychologist. A small part of the file (mainly contact information) may also be kept in an electronic format that is stored securely and is only accessible by the psychologist and the secretarial support manager. In any case, the record is kept only with appropriate security and preservation rules, without providing access to unauthorized third parties and for as long as is necessary for the completion of the sessions (i.e. the provision of services), but also for the observance of other legal obligations , such as, for example, the obligations to maintain a psychologist's professional record under the relevant Code of Professional Ethics, the obligations to public and tax authorities, etc.

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1. f. NOTICE OF RIGHTS
Your rights, as they derive from EU Regulation 2016/679 of the European Parliament and of the Council on the Protection of natural persons against the processing 

of personal data and for the free movement of such data (GDPR), are:
•    Right to access data: The right to know if your data is being processed, how and for what purpose.
•    Right to rectification of data: The right to request rectification of your personal data if it is inaccurate or incomplete.
•    Right to deletion of data (“right to be forgotten”): The right to request the deletion or removal of my personal data, taking into account that it may become impossible to provide services.
•    Right to restrict the processing of data: The right to request the restriction of the processing of your personal data, when certain conditions are met.
•    Right to data portability: The right to request that your personal data be sent to a third party (e.g. psychologist or other health professional).
•    Right to withdraw your consent.
Right to refer to the Personal Data Protection Authority (www.dpa.gr).

1.h. COOKIES
The Company may use cookies on this Website with the aim of providing you with classified information each time you connect to the Website, as well as to facilitate the management/use of the Website on your behalf, and for statistical purposes. However, we do not use third-party cookies, i.e. for purposes of advertising and promotion of third-party product and/or service providers. When you enter our website, you are asked to take a positive action to continue browsing (pressing a "button"), after you have been informed and consented to the use of cookies. Therefore, by making use of this option and using the services of our Website, you consent to the use of cookies by us and the related processing of the data collected in this way and authorize the storage of such cookies and their use by the Company for the purposes mentioned above . In any case and with regard to cookies in particular, you can withdraw your consent at any time by modifying the relevant online settings of your search engine, as well as by simply deleting them from your search engine and computer.

1. i. CONTACT FORM
The Company gives you the possibility to contact Psychologos through electronic contact forms. Messages are received exclusively by the Psychologist. The data that is filled in is declared at your own risk. As long as you send a message (contact, question, request) using the relevant form and fill in your personal information (name, phone, email) you expressly consent to the use of this data by the Company. The Company will use the information and data you declare to contact you and implement any of your orders. The Company has taken the necessary technical and organizational measures to protect these data. You can request the deletion of your data at any time, knowing that this may prevent the provision of the service by the Company. Appointments with a Psychologist are NOT scheduled through contact forms.

2. INTELLECTUAL PROPERTY
The elements contained in the Website (indicative and not limiting: information, texts, images, sounds, logos and in general any type of data, hereinafter referred to as the "Content") as well as the Website itself, are protected by intellectual property rights and any databases remain the sole property of the Company, which retains all rights (including copyrights, trademarks, patents and any other intellectual property rights) in all information provided on or through the Website (including texts , graphics and logos). Any total or partial export, reuse, reproduction, representation or modification of all or part of the Content for purposes other than personal and strictly private (including in particular any exposure to the public or any commercial use) is prohibited without the prior express authorization of Company. Any quantitative or qualitative substantial extraction or reuse of all or part of the data contained in the Website is prohibited, even for private use. In addition, any repeated and systematic extraction or reuse of any quantitatively or qualitatively non-essential part of the content of the Website is prohibited, even for private use, when such actions exceed the usual terms of use of the Website. You are entirely responsible for your use of the Content displayed on the Website, including that of third parties.

 

The trademarks and logos of the Website are the property of the Company. Any reuse, of any form of these logos and trademarks is prohibited, unless you have received authorization from the Company or a third party that owns similar logos and trademarks. No reference to the Website shall be construed as granting any rights to you in respect of the logos and trademarks referred to above. The other products or services mentioned on the website's online pages and bearing the marks of the respective organizations, companies, partner bodies, associations or publications, are their own intellectual and industrial property and therefore these bodies bear the relevant responsibility. Third-party intellectual property works included on the Website have been placed in good faith and for informational purposes. It is understandable that they will be removed if requested by the beneficiaries.

3. ACCESS TO THE WEBSITE
The Company reserves the right to modify, suspend and / or interrupt at any time, occasionally or permanently, all or part of the Website, to update or correct the information available on it, or to improve it, without prior notice . The Company bears no responsibility for any modification, suspension or interruption of the Website or access to it. In order to prevent the spread of computer viruses or other harmful programs, the Company makes every effort to implement technical means that are compatible with current standards. However, given the structure of the Internet and the speed with which it evolves, the Company is unable to provide guarantees regarding the complete absence of viruses or other harmful programs. Therefore, in order to reduce the risks, it is your responsibility to regularly save your data before connecting to the Internet as well as to install appropriate anti-virus measures (antivirus programs).

4. WARRANTIES AND LIMITATION OF LIABILITY
Pursuant to applicable regulations, you expressly acknowledge and agree that: The Website is provided to you "AS IS" and is accessible as available, without express or implied warranty of any kind on the part of the Company, and that you assume all responsibility and risk regarding the use of the Website. The Company makes no promise or warranty that the Website will perform as expected, without interruptions and errors, or that such interruptions and errors will be corrected. The Company makes no warranty of any kind, express or implied, as to the accuracy, completeness and compatibility of the information accessed by you on the Website through your intended use. Any material that you download or obtain in any way is at your own risk. The Company will not be held responsible for any damage to your computer. Also, the Company does not control the operations of the Internet and reminds you that there is a possibility of risk both in terms of the privacy of data or other confidential information transmitted through it or via e-mail and in receiving any information you want to reach us , because they can be intercepted, misused or altered by third parties. To the extent permitted by applicable legal or regulatory provisions, the Company disclaims all liability for direct or indirect damages, including in particular: loss of profit, customers, data, or confidential property that may arise due to the use of the Website ( or due to the impossibility of using it or transmitting information through it, electronic forms or e-mail etc.). In addition, the Company assumes no responsibility with respect to the services you access through the Internet. The Company disclaims all responsibility for anything that arises and is due to use of the Website that is not done in accordance with its terms and conditions of use. In addition, the Company reserves every legal right to control, limit and delete everything that is not related to the correct use of the Website in order to preserve its correct and intended use. Any information contained or referred to on this Website is indicative only and should not be construed as advice or solicitation. For personalized advice contact a mental health professional. No part of the Website Content constitutes and cannot be considered under any circumstances, directly or indirectly, an inducement, instruction, advice or solicitation for any act or omission, instead it is up to the discretion of the users/visitors upon personal assessment to act based on their own will, excluding any liability of the company's.

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5. LINKS
The Website may include links to other websites on the Internet (mainly informative and related to the Company's subject matter). The Company assumes no responsibility for the content of other websites that you may access through the links offered by the Website. The presence of active links on the Website does not in any way mean that the Company controls or approves their content. The Company does not control the availability, content, personal data protection policy, quality and completeness of the services of other websites and pages referred to by this link. The links have been placed exclusively for the convenience of visitors/users of the website, while the websites to which they refer are subject to the respective terms of use of these websites. The placement of the links is not an indication of approval or acceptance of the content of the respective websites and the Company bears no responsibility for their content and any damage resulting from their use, as the visitor has access to them at his own risk.

6. ACCEPTANCE OF THE TERMS OF USE
These Terms of Use are governed by Greek law, as well as the GDPR regarding personal data. Any dispute arising from the use of the Website falls under the jurisdiction of the Greek courts and more specifically those of Athens. The above terms are an agreement that exists between the Customers (ie you) and the Company regarding its Website and complement any other possible agreement that may exist between us, such as for example that of the provision of the Company's services to you. The Company may modify the Terms of Use & Privacy Policy without prior notice. Each amendment will bear a last issue date and once the changes are posted on the Website, they are automatically deemed to be unconditionally accepted by you. The Company will announce any changes to this policy, however it is your responsibility to visit and check the Website periodically for any changes. The use of the Company's services implies the acceptance of the terms of use, the policy of its programs and the policy of personal data protection.